Call us about IB Clearing 312-356-6050

Trader's Support Desk


Penson GHCO offers the following support services for all types of professional electronic traders, trading arcades, and various member types. Our customer service and trading support teams work as one, and are trained on all applications.

Penson GHCO's Trader Support team is available 24-hours to assist new and experienced clients and offers the following support services:

  • New software installation and troubleshooting
  • Simulated environment trading
  • Support for front-end and middleware programs
  • Position maintenance, trade resolution and execution
  • Premier trading infrastructure and dedicated technical resources

Please e-mail us at